At JewelBuddy, we aim to provide a seamless and hassle-free shopping experience. Below are the details of our shipping policy to help you understand our process better:

Shipping Charges

  • Rs 49: Shipping fee for all orders below Rs 500.
  • Free Shipping: Available for all orders above Rs 500.

Order Processing Time

  • All orders are processed within 1-2 business days from the time of order placement.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Standard Delivery: Typically, orders are delivered within 3-7 business days depending on the delivery location.
  • Remote or non-metro areas may take a few extra days for delivery.

Order Tracking

  • Once your order has been dispatched, you will receive a confirmation email or WhatsApp message with the tracking details.
  • You can track your order status using the link provided in the email or by contacting our customer support team.

Important Notes

  1. Please ensure that the delivery address provided is complete and accurate. JewelBuddy will not be responsible for delays or delivery failures caused by incorrect or incomplete addresses.
  2. If the courier is unable to deliver the order due to the unavailability of the recipient, they may attempt re-delivery. However, repeated failed delivery attempts may result in the order being returned to our warehouse.
  3. For areas with limited courier serviceability, we may request customers to pick up their orders from the nearest courier center.

Shipping Restrictions

  • We currently ship only within India.
  • Certain remote locations may have limited delivery options or extended delivery timelines.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us:

Our team is here to assist you and ensure a smooth shopping experience.